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Contact us

Found a bug, have a feature request, or want to suggest a design category? We read everything.

Email

For general questions, feedback, or partnership inquiries.

contact@qrcode-frame.com

Report an issue

Ran into a QR code that won't scan, or something on the site that looks broken? Tell us which QR type you were using — WiFi, vCard, a plain URL, and so on — along with the device and browser you scanned or generated it with, and what you expected to happen instead. A screenshot of the code, if you still have it, helps us reproduce the problem faster than a description alone.

Report it by email

A few details make bug reports easier to act on: the QR type involved, your browser and operating system, and whether the problem showed up on more than one phone or scanning app. That last point matters more than it sounds — a code that fails on one scanner but works on another usually points to the reader, not the code itself. One privacy note: please don't paste passwords, WiFi credentials, or other sensitive details into a message. Frame's WiFi QR codes store the network password directly inside the code, so if you're reporting one that isn't connecting, describe the network name and security type rather than including the actual password.

Send a message

This opens a pre-filled draft in your email app, addressed to contact@qrcode-frame.com. Prefer to write directly? Use that address. We typically reply within 2–3 business days.